日本語

Privacy Policy

ENTAIN, LLC ("we," "us," or "our") sets out how we handle personal information on our website en-tain.com (the "Site"). We comply with Japan's Act on the Protection of Personal Information (APPI) and other applicable laws, and handle personal information appropriately.

1. Information We Collect

  • Information you provide when contacting us: name, company or organization, email address, type of inquiry, preferred dates, and the content of your inquiry
  • Information you choose to share while we respond: group size, hotel area, billing details, and similar information
  • Information collected automatically when you visit the Site: access logs such as IP address, date and time of access, and browser type

2. How We Use It

  • To respond to and follow up on your inquiry
  • To prepare quotes and invoices, confirm payments, provide the services you request, and keep accounting and tax records
  • To send information about our services related to your inquiry (we do not send newsletters or marketing follow-ups)
  • To improve the Site and our services (statistical analysis that does not identify individuals)
  • To comply with applicable laws

3. Sharing and Overseas Transfer

We do not share your personal information with third parties except with your consent or as required by law.

We use outside services to run the Site and to correspond with you. What you enter in the contact form is stored by a service of Netlify, Inc. (United States) and used to notify us. For email we use services of Google LLC (United States), such as Google Workspace. Your information may therefore be handled on servers in the United States and other countries, under each company's data protection terms. For information on the U.S. data-protection system, see the survey published by Japan's Personal Information Protection Commission.

4. Security and Retention

We take appropriate measures to protect personal information, including access controls and encryption of communications (SSL/TLS). We keep personal information only as long as needed for the purposes above and delete it promptly when no longer required, unless retention is required by law.

5. Your Rights

You (or your authorized representative) may request notification of the purposes of use, disclosure (including records of provision to third parties), correction, addition or deletion, suspension of use or erasure, and suspension of provision to third parties, for the personal information we hold about you. Please email us using the details below. We do not charge a fee. We may ask for documents to verify your identity.

6. Changes to This Policy

We may update this Policy as laws change or as otherwise needed. Updates take effect once posted on the Site.

7. Contact

For questions, complaints, or requests about how we handle personal information, please contact:

ENTAIN, LLC (合同会社ENTAIN)

Address: provided without delay on request.

Representative members: Sho Igarashi, Ryo Kobayashi

Personal Information Protection Manager: Sho Igarashi, Representative Member

Email: info@en-tain.com

Effective date: October 16, 2026